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Kirkwood H.O.G. #2573

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From Harley-Davidson Corporate in Milwaukee, October 25th, 2008

Subject: New Purchase Experience and 18 Month Bike Ownership Experience

  • Consumer friendly salespeople
  • Selection and availability of parts and accessories
  • Appearance of the dealership
  • Knowledgeable salespeople
  • Dealership events
  • Finance/insurance
  • Explanation of motorcycle
  • Condition of motorcycle on delivery

Each dealer nationwide receives reports from Milwaukee providing a benchmark for past and current performance to help dealers gauge progress in each of the aforementioned areas.

Doc's is proud to report we are one of the top 30 dealers in the country for both customer surveys which include New Purchase Experience and Bike Ownership Experience Over 18 Months (out of 679 dealers). We strive to give you the best experience buying your bike and incredible service after the sale.

Thank you to all of our customers and co-workers who have allowed us to enjoy this unique distinction for the 5th quarter in a row!

TESTIMONIALS
Who wrote them and why should I read them?

You've read testimonials before. Companies solicit customer comments to convince you they are the right choice for their services or products based on other peoples experiences. In most cases, companies ask customers they know will respond positively and the customer knows this and writes a glowing report.

We don't ask anybody to do this. The customer testimonials we have here on our website never come directly to us, they are customers responses to surveys sent by the Harley-Davidson Motor Company in Milwaukee. People are not even required to write any additional comments on their experience other than rating certain areas by checking off boxes rated 1-10.

As you read some of the comments people voluntarily write on our behalf relating to their experience at Doc's, ask yourself, what would motivate you to to take the time to voluntarily write the things you see here in the "Additional Comments" section of a survey you're not even sure anybody will ever read?

We don't use peoples names because we don't have their permission (after all, they were never informed we would see them). But, we assure you, these are from real people riding a motorcycle they bought from Doc's Harley-Davidson.

Take your time, read a couple and then come see us, we promise to treat you just the the people you see here.

That's why Doc's is rated the one of the top 30 dealers in the country consistently quarter after quarter.

We know you have a choice, come experience the Doc's Difference!

Washington, Missouri

My husband purchased a Softail® over a year ago at another dealership in the St. Louis area. After visiting different dealerships throughout the year, we found ourselves returning most often & then exclusively to DOC’S. When I began to look for my own bike at the end of this summer, we again visited other dealerships & just did not get the same sense of professionalism, knowledge, welcome, helpfulness… and just plain friendliness that we have always experienced at DOC’S. So my choice again became exclusive. Everyone is helpful & respectful – and that’s important to me.

St. Peters, Missouri

Doc’s has been an excellent place to purchase and have a motorcycle serviced. There is another Harley dealership much closer, but I prefer to go the extra distance because of excellent quality of service and personal attention I get at Doc’s. When the time comes, I would definitely buy my next motorcycle from Doc’s.

CLICK HERE TO READ MORE TESTIMONIALS

Grand Prize Winner
Dealernews TOP 100
2006 - 2007

Doc's was proud to be honored as the Grand Prize winner in the Dealernews Top 100 competition in 2007.

Doc's wishes to congratulate the 2008 Grand Prize winner,
Erico Motorsports,
for their accomplishment.

Each year, only one powersports dealer in North America is awarded this honor for innovation, customer service, marketing and community involvement
(out of the Top 100 dealers honored for their commitment to the sport of motorcycling)


Doc's was inducted into the Top 100 Hall of Fame in 2008.


For a complete list of the 16 dealers inducted into the Hall of Fame since 1992, please click here.

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Your search is over! Take advantage of over 70 years of years of combined Harley-Davidson experience that the sales consultants at Doc's have to offer.

Whether you're actually in our store, or you're emailing us from this site, you'll find the knowledge and expertise of our employees invaluable in buying or upgrading your Harley-Davidson motorcycle. Email Doc’s Sales Department!

Copyright ©2008 Doc's Harley-Davidson Inc. All Rights Reserved.